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Steps to success

1900 Brixton and Manchester Bazaars

More branches opened as M&S moved out of the market halls and into permanent premises. Marks understood that his customers wanted shopping to be an easy and enjoyable experience.

 

The new stores were light and bright, staff were friendly and helpful and customers were encouraged to browse - with no obligation to buy. The words 'Free Admission' were displayed on the shop fronts to make it clear to customers that this was a place where they could shop on their own terms.

The Michael Marks timeline follows his birth in Russian Poland in 1863 to his death in Manchester in 1907. The life of Michael Marks was a relatively short one, but with many achievements.