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M&S archive notice explaining self-service shopping

M&S First Self-Service Shopping System

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Originating in Leeds

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Equal pay poster

Women's Rights - The Equal Pay Debate

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M&S 125 Anniversary shop window display

M&S Birth of a Brand - Campaign Case Study - 125 Anniversary

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Archive photo of M&S early department store displays

M&S First Department Stores

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Michael Marks, founder of M&S

M&S Making a Mark - Michael Marks

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Assistant taking money from a customer

Customer Service Situations

Take a look at some typical customer service situations or examples Read More

M&S Birth of a Brand - Buildings and Signage

Signs reflect different periods in time Read More
1932 St Michael logo

M&S Birth of a Brand - Logos and Brand Names

The original 1932 St Michael brand and a 1950s version Read More
Signing language

Customer Service

Investigate aspects of customer service at Leeds Industrial Museum Read More
Marks and Spencer store, Leeds Briggate, 1934

M&S - Homegrown Expansion in Leeds

Modernisation in Leeds stores from the 1930s Read More

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