Customer Service Records

Booking Forms

Booking forms:


When is this record used?

Individuals and organisations can book Armley Mills Conference Room out for meetings and functions.


How is this record used?

The form is completed by the Front of House Manager during the initial telephone enquiry. The semi-completed form is then sent to the customer who checks the details are correct, signs the form to confirm the booking and returns it to the museum (this may take form of a postal or email confirmation).


Education workshop booking form:


When is this record used?

When a group or school wishes to book in for a educational workshop or activity.

How is this record used?

The form is completed by the Education Officer during the initial telephone enquiry. The semi-completed form is then sent to the customer who checks the details are correct, signs the form to confirm the booking and returns to the museum (this may take form of a postal confirmation or fax).


Group booking confirmation:


When is this record used?

When a “self led” group wishes to visit the Museum, this form is completed to ensure that all details are recorded and that any special requirements are met.


How is this record used?

The form is completed by the Front of House Manager during the initial telephone enquiry. The semi-completed form is then sent to the customer who checks the details are correct, signs the form to confirm the booking and returns to the museum (this may take form of a postal or email confirmation).


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