Customer Needs
Staff Training
Training Sessions offered to Armley Mills Employees;- Call Centre Training
- Coping with violence and aggression
- Cultural Diversity in Customer Service
- Customer Service – 1 day
- Customer service – Face to face
- Customer Service – Quality Calls
- Effective letter writing
- Effective letter writing and minute taking
- Effective minute taking
- Effective Report Writing
- Putting you first
- European Computer Driving Licence (ECDL)
- ECDL Part 1 BCS Level 1 Certificate for IT users
-
ECDL Part 2 - BCS Level 2 Certificate for IT users
Return to Customer Services Main Page
Learning article provided by:
Armley Mills Museum, Leeds Museums and Galleries |
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